Privacy Policy

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At Spiffy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, website, and SMS notifications.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and payment details when you book our services.

• Service Information: Preferences, service history, and feedback to improve our offerings.

• Device & Usage Information: IP address, browser type, and interactions with our website for analytics and security.

2. How We Use Your Information

We use your information for the following purposes:

• To schedule and provide janitorial and facility maintenance services.

• To send appointment confirmations, service updates, and customer support messages via SMS, email, or phone.

• To process payments and maintain financial records.

• To improve our services, website functionality, and user experience.

• To comply with legal obligations and protect against fraud or unauthorized access.

3. Who We Share Your Information With

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with:

• Service Providers: Trusted partners who assist in delivering our services (e.g., payment processors, scheduling software, and IT support).

• Legal & Regulatory Authorities: If required by law, court order, or to protect Spiffy’s rights and safety.

SMS consent is not shared with third parties for marketing purposes.

4. SMS Communications & Consent

By opting in to receive SMS messages from Spiffy, you agree to receive service-related messages such as appointment confirmations, reminders, and updates.

• You can opt out at any time by replying “STOP” to any message.

• SMS consent is never shared with third parties for marketing purposes.

• Standard message and data rates may apply.

5. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information from unauthorized access, loss, or misuse. These include:

• Secure servers and encrypted communications.

• Access controls to restrict information to authorized personnel only.

• Regular security assessments to maintain data integrity.

6. Your Privacy Rights & Choices

• Opt-Out of SMS & Email Communications: Reply “STOP” to opt out of SMS or follow unsubscribe links in emails.

• Access & Update Information: Contact us to review or correct your personal data.

• Cookies & Tracking: Manage cookie preferences via your browser settings.

7. Privacy Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with the updated Effective Date. Continued use of our services constitutes acceptance of any modifications.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Spiffy Janitorial Services

Requests@cleanbyspiffy.com

(818) 804-5881

1309 Coffee Ave ste 16755 Sheridan Wy 82801

Accessibility & Visibility

• This Privacy Policy is linked in the footer of every page on our website.

• A direct link is provided near consent language on all web forms.